Privacy Policy
Gili T Island Pub Crawl (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, purchase tickets online, or contact us in any way.
1. Who We Are
Gili T Island Pub Crawl is a social nightlife experience based on Gili Trawangan, Indonesia. The online payments are facilitated by GiliPay, a UK sole trader. GiliPay manage online payments and bookings for Gili T Island Pub Crawl and affiliated experiences. Email: payments@gilipay.com
2. Information We Collect
We may collect and process the following types of personal data:
a. Contact details: name, email address, and phone number (when you contact us or make a booking).
b. Payment information: handled securely by PayPal; we never receive or store full card details.
c. Booking details: number of tickets purchased, chosen date(s), and any special notes you provide.
d. Technical data: IP address, browser type, device information, and analytics data collected through Wix and third-party tools such as Google Analytics or Meta Pixel.
e.Communications: messages, feedback, or inquiries sent via email or forms.
3. How We Use Your Information
We use your data to:
1. Process and confirm your ticket purchase.
2. Communicate important event information, changes, or updates.
3. Respond to questions or requests for assistance.
4. Improve our website, marketing, and overall customer experience.
5. Comply with applicable legal or tax obligations.
We do not sell or rent your data to anyone.
4. Payments and Third-Party Services
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All online payments are processed securely via PayPal, under the trading name GiliPay.When you make a purchase, your payment data is handled according to PayPal’s Privacy Policy at https://www.paypal.com/privacy.
Our website is hosted on Wix.com, which provides website analytics and hosting security.Wix may collect data such as cookies, device identifiers, and visitor statistics in accordance with its own privacy policy at https://www.wix.com/about/privacy.
5. Legal Basis for Processing
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As a UK sole trader operating internationally, we rely on the following legal bases under the UK GDPR:
- Contractual necessity: to process ticket purchases and provide services you’ve requested.
- Legitimate interests: to communicate with customers and improve our services.
- Consent: for optional marketing communications or analytics cookies (where applicable).
6. Data Storage and Security
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Your personal data is stored securely through Wix’s cloud infrastructure and/or PayPal’s systems.We use SSL encryption, password protection, and limited administrative access to protect your information.Data is retained only for as long as necessary to fulfil the purposes stated above or as required by law.
7. International Transfers
Because our website and payment processors are hosted globally, your data may be transferred and processed outside your home country, including in Indonesia, the United Kingdom, and the United States. We rely on secure, industry-standard safeguards to protect your data during such transfers.
8. Your Rights
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Depending on your location, you may have the right to:
- Request access to or a copy of your personal data.
- Ask us to correct or delete your data.
- Withdraw consent for optional communications.
- Lodge a complaint with a data-protection authority if you believe your rights have been violated.
To exercise any of these rights, contact us at payments@gilipay.com.
9. Cookies and Analytics
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Our site uses cookies for basic analytics and performance tracking.You can manage or disable cookies through your browser settings.By using our website, you consent to the use of cookies as described in this policy.
10. Updates to This Policy
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We may update this Privacy Policy from time to time.The latest version will always be posted on our website with the date of last revision.
11. Contact Us
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If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact: